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The Alshan 3011 (often listed as AL-3011) is a high-performance designer hookah from the Dimitri series, standing approximately 22 inches tall. This model is particularly noted for its X-function back smoke exhale system, where smoke is purged from the upper part of the stem rather than a traditional side valve.
- Beautiful hookah perfect for gifting and home decor
- Retains and releases good amount of smoke for a more enjoyable smoking experience
- Easy to assemble and disassemble for convenient storage
- Stainless Steel Stem
- Glass Base (Base design and color may vary)
- Package Contents- Base, Stem, Silicon Chillum Cloud, Silicon Pipe, Spring, Tong
NOTE: You must be 18 years of age to purchase or order this product.
Note: Base color or stem design may vary
We provide free shipping on all orders within India. Currently we do not ship anywhere outside India.
Delivery time may vary based on the location of the customer but most of the orders are dispatched from our warehouse within 5 to 7 days of confirmation of the order.
Minimum delivery time: 3 to 4 days
Maximum delivery time: 7 days
If you are not available at the time of delivery, the courier service will notify you and make another attempt to deliver your order. If the delivery fails again, the package will be returned to our fulfilment centre and a refund will be issued to the original payment method.
Return / Exchange Policy
If you're looking to return, exchange, or cancel your order for any reason, we’re here to help! We offer free returns or exchanges within 10 days of receiving your product.
No Refund – Contact us at: shishacultureindia@outlook.com
Exceptions
- Discounted items cannot be returned or exchanged.
- Returned items must be in original packaging.
- Returned items must have no visible signs of wear or use.
How to Initiate a Return or Exchange
- Login to our online portal using your email address and order ID.
- Select the product you wish to return or exchange.
- If approved, we will arrange a reverse pickup.
- Send the product back in original packing with all materials such as tags, invoices, and marketing material.
Once we receive the returned product, we will notify you whether your exchange/refund is approved. If approved, you will receive store credit, a replacement product, or a refund to the original payment method.
The process may take approximately 7 to 10 days.
For more information, email us at shishacultureindia@outlook.com
Brand: Shisha Culture
Customer care: Reach out to us at shishacultureindia@outlook.com or simply message us on WhatsApp +91 88608 11440
Country of Origin: India
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